iPhone Error Installing Update: How to Troubleshoot and Fix

Steve Ireland

iPhone Apple Logo

Updating an iPhone can sometimes be a frustrating process. Users often encounter errors while trying to install the latest iOS update on their devices. If you see an error when installing an iPhone update, there are several steps you can take to fix it quickly.

Make sure your device is plugged into a power source, connected to Wi-Fi, and has enough storage. If the update fails, go to Settings > General > [Device name] Storage, find the update in the list and delete it. Restart your iPhone, then go back to Settings > General > Software Update to download it again.

If the issue persists, plug your phone into a computer and update it through iTunes or Finder. Ensure the cable and USB port are in good condition. This method often resolves errors that occur when updating over-the-air.

Here are clear step‑by‑step instructions to troubleshoot and fix the “Error Installing Update” message on your iPhone:


1. Check Your Internet Connection

  • Make sure you’re on a stable Wi‑Fi network.
  • If possible, switch to another Wi‑Fi or move closer to your router.
  • Avoid using cellular data for large updates.

2. Plug In and Charge

  • iOS updates often require at least 50% battery.
  • Connect your iPhone to a charger before trying again.

3. Restart Your iPhone

  • Press and hold the Power button and either Volume button until the slider appears.
  • Slide to power off, wait 30 seconds, then turn it back on.
  • Try the update again.

4. Check Available Storage

  • Go to Settings → General → iPhone Storage.
  • Make sure you have enough free space (at least 5–10 GB recommended).
  • Delete unused apps or large files if storage is low.

5. Delete the Downloaded Update

If the update file is corrupted, removing it can help:

  • Open Settings → General → iPhone Storage.
  • Scroll down and find the iOS update file (for example, “iOS 17.5.1”).
  • Tap it and choose Delete Update.
  • Go back to Settings → General → Software Update and download it fresh.

6. Try Updating Through a Computer

If on‑device updates keep failing:

  • Connect your iPhone to a Mac (or PC with iTunes).
  • On Mac with macOS Catalina or later: Open Finder, select your iPhone, then choose Check for Update.
  • On older Macs or Windows: Open iTunes, select your device, and choose Update.

7. Force Restart if Stuck

If your phone froze during an update:

  • On iPhone with Face ID: Quickly press and release Volume Up, quickly press and release Volume Down, then press and hold Side button until you see the Apple logo.
  • On older models with Home button: Press and hold Home + Power together until the Apple logo appears.

8. Reset Network Settings (If Needed)

If you keep seeing the error despite good Wi‑Fi:

  • Go to Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings.
  • Reconnect to Wi‑Fi and try again.

9. Update Using Recovery Mode (Last Resort)

If all else fails:

  • Connect iPhone to a computer.
  • Put it in Recovery Mode (specific button sequence depends on your model).
  • When prompted, choose Update (not Restore) to reinstall iOS without erasing data.

After following these steps, your update should go through smoothly.
If problems persist, it may be a temporary Apple server issue—wait a few hours and try again. Let me know if you want the detailed button combinations for Recovery Mode or need help with any specific step!

Key Takeaways

  • Make sure your iPhone is connected to Wi-Fi and has enough storage.
  • Delete and redownload the update if it fails the first time.
  • Use a computer to update if all else fails.

Understanding Update Issues on iPhone

iPhone users often face challenges updating their devices. This guide covers common errors, pre-update requirements, and network considerations.

Common iPhone Update Errors

Users may see messages like “Unable to Check for Update” or “Unable to Verify Update.” This might happen due to insufficient storage, an incompatible iOS version, or a disrupted connection.

Storage issues occur when the device lacks free space for the update. Apple’s iPhones need enough space to download and install updates. Sometimes, an older model won’t support the latest iOS, like trying to install iOS 17 on an iPhone 6. It’s vital to manage storage and understand what devices are compatible.

Pre-Update Requirements

Before updating, check if the iPhone has enough battery and is connected to a power source. Updates require power and may not proceed without it. Ensure the device has over 50% battery, or keep it plugged in.

Storage space is also crucial. Go to Settings > General > [Device name] Storage and remove unnecessary files. This frees up space for the update. Make sure to back up your device to prevent data loss during the process.

Automatic updates can help keep the device current. Ensure toggles for download and install updates are enabled in Settings > General > Software Update > Automatic Updates.

Network and Connectivity Considerations

A stable internet connection is required for updates. Use a strong Wi-Fi network instead of cellular data, as Wi-Fi provides a more reliable connection. A poor network can cause errors during download or installation.

Ensure that a VPN isn’t active, as it can interfere with the update process. Disable it if active. If the update fails, try updating through a computer using iTunes. This can bypass network-related issues and ensure the download completes.

Reliable network connectivity is key to successful updates. Always check your Wi-Fi and remove any barriers that may affect the connection.